High-quality products tailored for wholesalers and distributors worldwide.
China Loong Wind Power Co., Ltd. supplies wind power equipment and related components to international B2B customers. Our product range includes complete wind turbine units, wind generators, controllers, inverters, towers, mounting fittings, mechanical parts, wind-solar hybrid systems, auxiliary equipment, and customized wind power solutions. The following ordering process helps both parties confirm technical, commercial, and delivery requirements before production and shipment.
Please send your inquiry with sufficient information for us to identify the appropriate product or system configuration. For complete wind power systems, we recommend providing details about the installation site, intended application, required output, available wind conditions, local electrical standards, and connection requirements.
Depending on the product, your inquiry may include:
If you are uncertain about the correct model, our team can review the information provided and recommend an appropriate configuration. Final product selection remains subject to confirmation based on the actual application and project requirements.
China Loong Wind Power Co., Ltd. can evaluate customization requests for individual components and integrated wind power solutions. Customization may involve electrical parameters, control functions, inverter compatibility, tower or mounting design, connection methods, exterior details, system combinations, packaging, and documentation.
Before preparing a quotation, we may request additional technical information, drawings, load data, equipment compatibility details, or installation conditions. Where a new or modified design is required, technical feasibility and any related development, tooling, testing, or sample requirements will be reviewed separately.
Our quotation is prepared according to the confirmed product specifications, quantity, customization scope, packing requirements, destination, and requested trade terms. Unless otherwise stated, prices, freight costs, and availability are subject to final order confirmation. The validity period and applicable currency will be stated in the quotation or pro forma invoice.
Sample or trial orders may be arranged for eligible products, subject to model availability and technical requirements. Sample pricing, customization costs, packing, freight, and delivery arrangements will be confirmed before the order is accepted.
For project-specific products, a sample may not fully represent the final batch until all specifications, drawings, materials, interfaces, and performance requirements have been approved. Any requested changes following sample evaluation may affect the price and production schedule.
An order is considered ready for processing after both parties have confirmed the applicable commercial and technical details. Depending on the product, confirmation may include:
We will issue the relevant order document, such as a quotation, sales confirmation, or pro forma invoice. Customers should review all information carefully and notify us of any corrections before making payment or authorizing production. Technical drawings or specifications requiring approval must be confirmed in writing.
Payment terms are determined according to the order value, product type, customization level, production requirements, and transaction history. The accepted payment method, payment schedule, bank details, currency, and related charges will be stated in the applicable quotation, contract, or pro forma invoice.
Production or order preparation normally begins after the agreed payment condition and required technical approvals have been completed. Customers should use only the payment account stated in our confirmed commercial documents. If bank details appear to change, please verify the information directly with China Loong Wind Power Co., Ltd. through an established communication channel before sending payment.
Bank charges, intermediary bank fees, taxes, import duties, and other destination-related costs will be handled according to the agreed trade terms and order documents.
The production schedule is arranged after order confirmation, receipt of the agreed payment, and approval of all necessary specifications or drawings. Lead time depends on the product model, quantity, customization, component availability, testing requirements, and order schedule. The estimated timeframe will therefore be confirmed for each order rather than treated as a fixed period.
If clarification is required during production, we may contact the customer to confirm technical or visual details. For customized products, progress photographs, drawings, labels, or other confirmation materials may be provided when appropriate. A delayed customer approval may affect the production and shipment schedule.
Any request to change specifications, quantity, packaging, or delivery terms after order confirmation must be submitted in writing. We will review whether the change can be accepted. Additional costs, material differences, rework, or revised lead times may apply depending on the production stage.
Products are checked according to the confirmed order specifications and the applicable inspection requirements for the product type. The review may cover model, quantity, appearance, dimensions, electrical parameters, component configuration, labeling, accessories, and packing.
If third-party inspection or a customer-appointed inspection is required, it should be requested before order confirmation. The inspection scope, timing, access arrangements, and related costs must be agreed separately. Shipment scheduling may be adjusted to allow sufficient time for inspection and approval.
Packing is selected according to the product size, weight, structure, transportation method, destination, and agreed order requirements. Wind turbine units, generators, towers, controllers, inverters, mounting fittings, and mechanical parts may require different protective packing solutions.
Please advise us in advance if the order requires special pallet dimensions, reinforced packing, specific shipping marks, moisture protection, separate accessory cartons, retail packaging, or other destination-specific arrangements. Additional packing requirements may affect the price, package dimensions, gross weight, and preparation time.
Commercial invoices, packing lists, and other agreed export documents will be prepared according to the confirmed transaction. Any special certificate, legalization, inspection document, or destination-specific paperwork must be discussed before the order is finalized, as availability, processing time, and cost may vary.
Orders may be shipped by sea, air, courier, rail, or another suitable logistics method, depending on the cargo size, urgency, destination, and customer preference. The selected Incoterm, departure location, freight responsibility, insurance arrangement, and delivery scope will be stated in the order documents.
Shipping costs and transit times are estimates unless otherwise confirmed by the appointed carrier. They may change due to carrier schedules, route availability, customs procedures, weather, port conditions, or other circumstances outside the seller’s direct control.
After dispatch, available shipping information and documents will be provided according to the selected transport method. The customer is responsible for completing import customs clearance, paying applicable duties and taxes, and arranging destination handling unless these services are expressly included in the confirmed order terms.
Customers should inspect the shipment promptly after delivery. Before signing for visibly damaged cargo, please check the outer packaging and note any damage or shortage on the carrier’s delivery record where permitted.
If a problem is found, please keep the product, packaging, labels, and shipping materials and send us the following information:
This information allows us to distinguish between transportation damage, installation conditions, configuration issues, component faults, or other possible causes and to recommend the next step.
China Loong Wind Power Co., Ltd. provides order-related and technical communication for the products supplied. Support may include installation clarification, wiring guidance, parameter review, troubleshooting assistance, spare-part identification, and coordination regarding replacement or repair options, depending on the nature of the issue and the confirmed order terms.
Customers should install, connect, operate, and maintain all equipment in accordance with the supplied instructions, approved technical documents, and applicable local regulations. Wind power systems involve rotating machinery, elevated structures, electrical equipment, batteries, and grid or load connections. Installation and servicing should therefore be performed by suitably qualified personnel.
After-sales requests are evaluated using the order records, technical evidence, operating conditions, installation details, and agreed commercial terms. Any proposed replacement, repair, return, or other resolution must be authorized in writing before goods are sent back. Unauthorized returns may not be accepted.
Cancellation or modification requests must be submitted in writing as early as possible. Acceptance depends on the order status, purchased materials, completed work, customization level, and commitments already made to production or logistics providers. Applicable costs will be reviewed according to the actual circumstances.
Customized, manufactured-to-order, configured, or specially labeled products may not be eligible for return unless otherwise agreed in writing. For standard products, any return request must be reviewed and approved before shipment back to us. Return shipping, inspection, restocking, repair, and related costs will be determined according to the reason for the return and the confirmed order terms.
To avoid misunderstandings, all key specifications, prices, payment arrangements, delivery terms, and changes should be confirmed in writing. If information in general website content differs from a product-specific quotation, technical agreement, sales contract, or pro forma invoice, the documents confirmed for the individual order will take priority.
By placing an order, the customer confirms that the stated product specifications, application information, quantities, packing requirements, payment terms, and delivery details have been reviewed and accepted. Any additional project requirements should be raised before order confirmation so that they can be evaluated and included where applicable.
China Loong Wind Power Co., Ltd. is a manufacturer and supplier of wind turbines, generators, controllers, inverters, towers, accessories, and wind-solar hybrid systems, offering OEM, ODM, and customized wind power solutions for global business customers.